Service and support from the people who know your Mac best For up to three years from your computer’s original purchase date, the AppleCare Protection Plan gives you direct, one-stop access to Apple’s award-winning telephone technical support for questions about Apple hardware, OS X, iLife, and iWork. And you get local Apple hardware service around the world.AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws. The AppleCare Protection Plan for Mac provides up to three years of expert telephone technical support and additional hardware service options from Apple. When you purchase the AppleCare Protection Plan, just one phone call 2 can help answer questions on a wide range of topics, including how-to questions about iLife and iWork and more. You can even get local repair service when you visit other countries around the world.