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FAQ

  • Is EvoStore located outside Kathmandu Valley as well?

    Yes, we have a store in Pokhara.

    Address:
    Mid Town Galleria
    Ground Floor
    New Road, Pokhara

  • Who are your partner Banks Installment-EMI facility?

    NABIL, Global IME, Siddhartha, NIC Asia Bank, Himalayan Bank, MEGA Bank, NIBL, NMB, Laxmi Bank.

  • What services and facilities are available in Warranty period for the product?

    Warranty is applicable on manufacturing defects. Services available for in warranty products are diagnosing of fault, if fault is found, replacement of parts (cpu) to replacement of the unit (iPhones, iPads)

  • Is EvoStore the Authorized Dealer of JBL product as well?

    Yes, EvoStore is the authorized dealer of JBL products in Nepal.

  • Is there any exchange services with Apple Products?

    Sorry, but exchange services are not available at the moment.

  • Is their home delivery service of any Apple product from EvoStore?

    We do not have home delivery service available at the moment.

  • Can we purchase products from website online?

    Yes we have online purchase in our website. Friends and relatives can purchase online from outside Nepal and products can be delivered in Nepal to nominated person/address.

  • Will wireless charging work with iPhone case?

    It depends on the case. Available iPhone Case & Covers at EvoStore

  • Where are the Apple Service Centres located in Kathmandu?

    Apple Authorized Service Provider

    Ground Floor, Mercantile Plaza, Durbar Marg. 

    Tel: 4229660, 4229706, 4212100 Ext: 2 

    Email: [email protected]

  • Is EvoStore the authorized Reseller of JBL product as well?

    Yes, EvoStore is the authorized Reseller of JBL products in Nepal.

  • Is their home delivery service of any Apple product from EvoStore?

    Yes we have delivery all over Nepal.